Order Changes & Cancellations
A Gentle Reminder on Order Adjustments 💌
At Lobreve, we understand that thoughtful choices sometimes need a second look. Whether it’s a detail you missed or a change of heart, we offer you the opportunity to cancel or adjust your order within 24 hours of purchase — completely free of charge.
To request a cancellation or modification, kindly contact us at [email protected] or submit a message via our Contact Us page within the 24-hour window following your order.
After this grace period — your order will be carefully prepared for production and, at that stage, can no longer be altered or canceled.
📦 Please Confirm Your Shipping Information
We kindly ask you to verify that your delivery address is complete and accurate before finalizing your purchase. Lobreve cannot be held responsible for errors in shipping caused by incorrect address submissions. Returned items may require additional shipping charges for resending.
At Your Service
Should you require further assistance, our dedicated support team is available Monday to Friday, 9:00 AM – 6:30 PM EST.
📧 [email protected]
📞 +1 (859) 800-6054
We’re here to ensure your experience is seamless, from cart to doorstep.